PRIVACY POLICY

01 INFORMATION WE COLLECT

When you submit an enquiry through our contact form, we collect the details you provide: your name, email address, phone number, company, country and the content of your message.

We also collect basic technical information automatically, such as the browser type and the pages visited, in order to keep the website working and to understand which sections are used.

02 HOW WE USE YOUR INFORMATION

We use the information above only to answer your enquiry, prepare quotations and product documentation, and improve the website.

• Responding to product, sampling and project enquiries
• Sending catalogues, datasheets and installation materials you requested
• Maintaining service records and supporting after-sales requests
• Measuring site usage so we can fix broken pages and improve content

03 SHARING AND DISCLOSURE

We do not sell your personal information. Enquiries may be forwarded to the distributor or showroom responsible for your region so that they can reply to you directly.

We may disclose information where we are required to do so by applicable law.

04 COOKIES AND LOCAL STORAGE

We store your language preference in your browser so that the site opens in the same language next time. This is a functional setting, not advertising tracking.

See our cookie policy for the full list of what is stored and how to clear it.

05 DATA RETENTION AND SECURITY

Enquiry records are kept only as long as needed for the commercial relationship they started. Access to the systems that store them is limited to staff who need it to answer customers.

06 YOUR RIGHTS

You may ask us to confirm what we hold about you, correct it, or delete it. Send such a request through our contact page and we will handle it without charge.